Refund & Cancellation Policy
This policy applies to purchases of digital mock tests and test bundles offered by Nod Monk through its CLAT Mock Test platform.
Please review the applicable product details and this policy before completing a purchase.
Last Updated: October 14, 2026
Purchase support
Nod Monk provides digital access to online mock tests. No physical product is shipped.
Once payment is confirmed and digital access is provisioned, purchases are generally non-refundable, except in the circumstances described below or where a refund is required under applicable law.
If you believe you were charged more than once for the same purchase, contact us with the relevant order and payment references.
We will review the transaction records and, where a duplicate charge is confirmed, arrange the appropriate correction or refund through the applicable payment process.
If your payment succeeds but the purchased mock tests do not appear in your account, please contact us.
We will investigate the transaction and determine the appropriate resolution. Depending on the circumstances, this may include restoring the purchased access or arranging a refund where appropriate or legally required.
If a payment fails or checkout is cancelled before successful payment, the purchase may remain incomplete and paid access may not be granted.
If money appears to have been debited despite an unsuccessful or incomplete transaction, contact us with the transaction reference so we can investigate.
We generally do not offer refunds merely because a customer changes their mind, purchases the wrong bundle, or decides not to use the purchased product.
Please review the bundle description, included tests, and applicable access conditions before making a payment.
This provision does not exclude any refund or other remedy required under applicable law.
If a technical issue prevents you from accessing a purchased product, contact us so we can investigate.
We will assess the circumstances and provide an appropriate resolution, which may include restoring access or issuing a refund where appropriate or required by law.
Email nodmonktech@gmail.com with the following information:
Please do not send card numbers, CVVs, UPI PINs, banking passwords, or OTPs.
We aim to respond to customer support requests within 48 business hours.
Refund requests will be reviewed based on the transaction records, the circumstances of the request, this policy, and applicable law.
If a refund is approved, it will be processed through the applicable payment provider or refund mechanism. The time taken for the refunded amount to appear may depend on the payment provider and the original payment method.
We do not promise a specific refund completion period in this policy. Where a legally prescribed deadline applies, that deadline will be followed.
We may update this policy when our products or processes change. The latest version will be published on this page with its updated date.
Changes will not remove rights that have already accrued or rights that cannot lawfully be excluded.
For refund, cancellation, or payment-related questions:
Email: nodmonktech@gmail.com
Business: Nod Monk
Registered business address: Pratap Nagar, Udaipur, Rajasthan